kebun4d Privacy Policy

1. Introduction and Scope

This Privacy Policy describes the manner in which kebun4d handles information relating to identified or reasonably identifiable individuals. It covers website visitors, registered players, people who communicate with kebun4d and individuals whose information is lawfully supplied during verification or payment processing.

By using kebun4d, a user acknowledges that personal data may be processed as described in this policy and in accordance with applicable requirements. This policy should be read together with the Terms & Conditions. Where consent is required for a particular activity, kebun4d will seek that consent through an appropriate notice or choice.

The availability of kebun4d in Malaysia does not remove a user’s responsibility to understand legal restrictions that may apply at their location. Services are intended only for eligible adults aged 21 and above.

2. Definitions

“Personal data” means information that identifies a person directly or that can reasonably be connected with that person. “Processing” includes collecting, recording, organising, storing, consulting, using, disclosing, restricting or deleting personal data. “Service provider” means an organisation that performs a defined function for kebun4d under appropriate contractual or legal controls.

“Payment information” includes transaction references, payment method type, account-holder details and limited records received in connection with DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay or participating banks. kebun4d does not require users to disclose passwords for banking or e-wallet services.

3. Information We Collect

Depending on how a person uses kebun4d, the following categories may be collected:

• Identity information, including name, date of birth, nationality and identification details required for age or identity verification;
• Contact information, such as an email address, residential location or other details voluntarily supplied to kebun4d;
• Account information, including username, account status, preferences, security records and responsible gambling settings;
• Transaction information, including deposits, withdrawals, wagering activity, MYR amounts and payment references;
• Technical information, such as IP address, device type, browser, operating system, language setting and approximate location;
• Usage information, including pages viewed, navigation events, login times and interactions with kebun4d features; and
• Communications, including customer-care messages, complaint details and records needed to investigate a request.

Personal data may be received directly from the user, generated through use of kebun4d or supplied by authorised verification, payment, security or game-service providers. kebun4d seeks to collect only information reasonably relevant to the applicable purpose.

4. How Information Is Used

kebun4d may process personal information to provide website and account functions, confirm eligibility, protect account security, administer deposits and withdrawals, settle eligible activity, respond to enquiries and maintain accurate records.

Information may also be used to detect fraud, prevent money laundering, investigate multiple-account activity, enforce kebun4d rules and comply with lawful requests. Account patterns may be reviewed to identify technical misuse or indications that responsible gambling intervention may be appropriate.

Where permitted, kebun4d may analyse aggregated or de-identified usage information to understand whether Malaysian users can find game explanations, EPL or Liga Super Malaysia content, payment guidance and account controls efficiently. Such analysis supports performance, accessibility and service improvements.

Legal and operational grounds

Processing may be based on performance of an agreement, compliance with legal obligations, legitimate operational interests, protection of users or consent where consent is the appropriate basis. kebun4d balances legitimate interests against the rights and reasonable expectations of affected individuals.

5. Payments and Verification

Payment processing may require kebun4d to handle the account holder’s name, method type, masked account details, transaction reference, amount and status. Relevant records may concern Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX or supported e-wallet services. Full external banking credentials should never be supplied to kebun4d.

Verification may involve comparing submitted information with reliable documents or records. kebun4d may request evidence of age, identity, address, payment ownership or source of funds where reasonably necessary. Verification protects users, supports transaction integrity and helps satisfy applicable compliance obligations.

A withdrawal may remain pending while kebun4d checks information for accuracy or resolves a discrepancy. Payment data is not used to guarantee approval or a particular processing time.

6. Cookies and Similar Technologies

kebun4d may use cookies, local storage or comparable technologies to maintain sessions, remember preferences, support security and measure website performance. Essential technologies may be required for login protection, navigation and fraud prevention.

Analytical information may show how users move through kebun4d without being used to make assumptions beyond the stated purpose. Browser settings can be used to restrict some cookies, although disabling essential storage may prevent certain functions from operating correctly.

kebun4d does not permit a cookie preference to override responsible gambling restrictions, security controls or an active self-exclusion.

7. Disclosure and Service Providers

kebun4d does not sell personal information as a standalone commercial product. Data may be disclosed to contracted service providers where necessary to perform payment processing, identity checks, fraud prevention, hosting, customer support, game operations, technical maintenance or professional advisory work.

Each provider should receive only the information reasonably required for its assigned purpose. kebun4d expects providers to apply confidentiality, security and data-handling controls appropriate to the information involved.

Information may also be disclosed where required by law, a valid official request or the establishment, exercise or defence of legal rights. Where lawful and practical, kebun4d considers the scope and legitimacy of a request before disclosure.

8. International Data Processing

Some kebun4d technical or operational providers may process information outside Malaysia. Privacy requirements can differ between jurisdictions. Where an international transfer occurs, kebun4d seeks to use contractual, organisational or other recognised safeguards appropriate to the circumstances.

An international transfer does not change the purpose for which the information was collected. Access should remain limited to authorised personnel and providers with a legitimate need to perform their duties.

9. Data Retention

kebun4d retains personal information only for as long as reasonably necessary to provide services, maintain account and transaction records, investigate disputes, support responsible gambling controls and meet legal or regulatory obligations.

Retention periods vary according to the type of record and the reason for processing. Financial and verification records may need to be kept after an account is closed. Self-exclusion records may also be retained so that kebun4d can continue to recognise and enforce an exclusion request.

When retention is no longer justified, information may be securely deleted, anonymised or placed beyond ordinary operational use. Immediate deletion cannot be promised where kebun4d has a lawful reason to preserve a record.

10. Information Security

kebun4d uses measures intended to protect information against accidental loss, unauthorised access, alteration and improper disclosure. These measures may include encrypted connections, restricted access, monitoring, account verification and incident-response procedures.

No internet service can guarantee absolute security. Users must create strong passwords, protect their devices, leave shared computers securely and avoid disclosing login codes. kebun4d will never ask a player to provide an online banking password.

A person who suspects account misuse should stop using the affected credentials and contact kebun4d customer care through the plain-text email shown in the footer.

11. User Rights and Choices

Subject to applicable law and verification of identity, a user may ask kebun4d to provide access to eligible personal information, correct inaccurate details, explain processing, restrict certain uses or delete information that no longer has a lawful retention basis.

Users may also withdraw consent where processing depends on consent. Withdrawal does not invalidate processing completed before the request and does not prevent kebun4d from retaining information required for security, legal, payment or responsible gambling purposes.

A privacy request should identify the account and clearly describe the information or action concerned. kebun4d may request proportionate evidence of identity before acting, particularly where a response could disclose financial or verification records.

12. Age Restriction and Responsible Gambling

kebun4d is not intended for anyone under 21. Personal data indicating underage activity may be used to prevent access, investigate the account and satisfy relevant safeguarding or record-keeping requirements.

Information connected with deposit limits, cooling-off periods or self-exclusion may be processed to protect the user and enforce the selected control. kebun4d does not use responsible gambling records to encourage a restricted person to resume play.

Additional information about limits and safer play is available on the Responsible Gambling page.

13. Policy Changes

kebun4d may update this Privacy Policy to reflect changes in services, technology, legal duties or security practices. The revised version will apply from the stated effective date. Material changes may be highlighted through an appropriate website notice.

Users should review this page periodically. Continued use of kebun4d after an update does not remove any consent requirement that applies to a new processing activity.

14. Contact Us

Questions about this Privacy Policy, data handling or a user-rights request may be directed to the kebun4d customer-care email displayed as plain text in the footer. A request should include sufficient detail for the matter to be located and assessed.

Users must not send passwords, one-time security codes or full banking credentials. kebun4d may need a reasonable period to verify identity, consult relevant records and provide a complete response.